Patient Rights and Responsibilities

Policy

To set forth expectations for student's rights and student's responsibilities.

The patient has a right…

To be treated with respect and dignity, and to be provided with courteous, considerate care;
To be informed about the diagnosis, treatment and prognosis of the health problem in terms that can be understood;
To know the chances that treatment will be effective and to know the possible risks, side effects, and alternative methods of treatment;
To receive confidential treatment of their disclosures and medical records and, except when required by law, is afforded the opportunity to approve or refuse release; to know who is responsible for providing treatment;
To have access to a second medical opinion before making any decision. The patient can decide not to be treated, but must be informed of the medical consequences of refusal;
To participate in decisions involving the health problem;
To be informed of the personal responsibilities, involved in seeking medical treatment and maintaining health and well-being thereafter;
To privacy: privacy of person and privacy of personal health information;
To have access to resource persons and information concerning health education, self-care and prevention of illness.

The patient has the responsibility…

To inform clinician of any changes in their health status that could affect their treatment;
To adhere to a prescribed treatment plan and to discuss any desired change;
To act in a considerate and cooperative manner with the Student Health Services staff;
To treat other patients, staff and clinicians with respect. This includes no cell phone use, recording or photography;
To ask questions and seek clarification regarding areas of concern;
To weigh the consequences of refusing to comply with instructions and recommendations;
To assist the clinicians in compiling a complete record by authorizing the Student Health Services to obtain necessary medical information from appropriate sources;
To be conscious of respiratory hygiene while in the waiting area with other students and patients;
To keep appointment on time;
To cancel appointments only when absolutely necessary, and with at least a 24 hour notice in advance so that other patients might utilize that time.